The first step in successfully managing a network is continuously monitoring of all data, nodes and events across all devices on the network. Data collection and analysis provides both view and details root cause for further troubleshooting.  In the event of your network or even a part of it goes down, which translates into lost productivity, decreased customer service and satisfaction, and ultimately, reduced profits; ProcureTeq provides enterprises with “Network Monitoring as a Services”, deployed at your office or data center, collecting vital information on your servers, desktops, printers, routers, switches, firewall and other devices on the network.  ProcureTeq’s Network Operation Center (NOC) manages the 24×7 demands of hundreds of networks platform and IT applications, customer servers, and the internet. This helps to identify potential issue and provide resolution before any problems occur. Beyond our up to date software and technology tools and a team of experienced support professionals also provide a level customization that is tailor made to meet the needs of your company infrastructure, staff and budget.

Our NOC provides a structured environment that effectively coordinates operational activities, reports, troubleshoots and escalated either to our expert staff or yours. Our technicians typically provide 24/7 support, daily processes duties are:

• Monitoring operations of all network devices, servers and links

• Ensuring reduction in downtime

• Providing quality support of network administrators and users

• Troubleshooting of all network devices and systems

• Opening trouble tickets to track and document resolution of problems

• Providing matrix reports for every incident or only major alarms

ProcureTeq LLC is an information technology (IT), minority owned, small business company with a mission to provide the highest quality IT services and products to our Federal government and commercial clients.

According to ITDashboard, www.itdashboard.gov, government agencies will be investing approximately $75 billion into IT services in the fiscal year 2012. With 2013 budget cuts looming, this investment is only going to shrink with government agencies still using technology to support their organizations missions, improve the efficiency of the workforce, and operate at an optimum level. In these challenging times, ProcureTeq is equipped to provide innovative, flexible, and rapidly deployable solutions at an affordable price.

ProcureTeq provides solution integrator who understand the current and future needs of the government agencies and who will deliver economical solutions that integrate seamlessly within an agency’s current architecture and standards. Strategic planning is combined with government domain expertise, solution design and implementation with cutting-edge technology to address the full technology lifecycle. ProcureTeq provides a full range of IT services to its clients. For example, the Enterprise Server Operations Center (ESOC) receives year round maintenance of domestic data centers which includes managing six different network environments: OpenNet, ClassNet, SIPRNet, DMZ, ServiceLAN, and DevLAN. Our support also includes monitoring, application support, switches, servers, and desktop support, as well as defining the architectural requirements designed and implemented by DoS Citrix DevNet Cloud Computing Infrastructure. ProcureTeq also provide support for The State Messaging and Archive Retrieval Toolset (SMART) which is a system that replaced the existing legacy cable systems with a single Microsoft Outlook-based system. This system allows the user to easily archive information between the OpenNet and ClassNet. ProcureTeq also offers Program Management, Exchange, Firewall and Networking for the Bureau of Information Resource Management (IRM) in the Greater Washington D.C. area.

Application Development-Support

Help Desk & Desktop Support

ProcureTeq can provide skilled engineers to support your IT infrastructure in an on call basis, or we can develop a customized service plan for your specific needs. We can install desktop packages such as Microsoft Office, Word Perfect Suite, Microsoft Windows and any product to support your company’s needs. Our skilled support staffs are always on hand to answer any of your questions and train your staff on using the products.

ProcureTeq can provide skilled engineers to support your IT infrastructure in an on call basis, or we can develop a customized service plan for your specific needs. We can install desktop packages such as Microsoft Office, Word Perfect Suite, Microsoft Windows and any product to support your company’s needs. Our skilled support staffs are always on hand to answer any of your questions and train your staff on using the products.

Information Security

  • Assessment Services
  • Security Scans and Evaluation
  • Risk and Vulnerability Assessments/Penetration Testing
  • Policy & Procedure Development and design
  • Certification & Accreditation
  • Disaster Recovery
  • Continuation Of Operations Planning

NETWORK OPERATIONS & SERVICES

ProcureTeq have highly skilled and qualified IT staff available for Systems/Network Installation, Support and Design cost effective solutions for your network needs. Enterprise Architecture Planning System Integration / Project Management Network Installation and Migration System Maintenance and Operation Data Center Operations and Disaster Recovery Planning Clients/Server Management & User Administration • Windows XP,2000, 2003 Wireless Integration/Cabling Printer Maintenance and Management • Software and Hardware

ProcureTeq have highly skilled and qualified IT staff available for Systems/Network Installation, Support and Design cost effective solutions for your network needs.

  • Enterprise Architecture Planning
  • System Integration / Project Management
  • Network Installation and Migration
  • System Maintenance and Operation
  • Data Center Operations and Disaster Recovery Planning
  • Clients/Server Management & User Administration • Windows XP,2000, 2003
  • Wireless Integration/Cabling
  • Printer Maintenance and Management • Software and Hardware

NETWORK MONITORING SOLUTIONS

  • Monitoring operations of all network devices, servers and links
  • Ensuring reduction in downtime
  • Providing quality support of network administrators and users
  • Troubleshooting of all network devices and systems
  • Opening trouble tickets to track and document resolution of problems
  • Providing matrix reports for every incident or only major alarms

LAN/WAN MANAGEMENT

ProcureTeq have highly skilled and qualified engineers, who will install, setup, configure and support your company’s needs. Whether you need several offices across the country or overseas to all be to communicate on the same network, accessing to a centralized database or just need to work from home or on vacation effectively and securely. We have the solution that fits your requirements and needs that allows your company’s goals to be accomplished.